FAQ
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Processing time is 4 - 10 weeks with photo updates and communication along the way.
Free Shipping on the final order (original shipment of flowers to our facility is the customer's responsibility).
We require the flowers to be sent with expedited shipping services within 1-2 days. The quicker we receive your flowers, the better condition they will be in. Ethereal Spark is not responsible for any shipping delays after your order is passed to the shipping carrier.
You can also dry the flowers at home and ship them to us when they are dried to save on shipping costs, and receive a 10% discount!
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Professional flower preservation
UV-resistant, crystal-clear resin
Durable construction
Careful shipping protection
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Once a product purchase has been placed, the following cancellation terms apply:
Cancellations made prior to flowers arriving are 90% refundable
Cancellations made after the flowers have been processed and preserved are 50% refundable
Cancellations made after the flowers have been designed are 25% refundable
No refunds on cancellations made after the flowers have been cast in resin
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Due to the custom and sentimental nature of this item, all sales are final.
Care Guide
Keep out of direct sunlight
Display in air-conditioned space
Dust with soft microfiber cloth
Maintain room temperature
Important Notes
Each item is a unique work of art, and every piece will be different. Please note that the coloring/design for each piece will vary slightly, as they are all unique works of art. Every flower dries slightly differently. There may be minor imperfections, such as air bubbles, which do not affect the overall quality of the piece, and I will try my best to limit these imperfections.
Natural color changes may occur:
Red β Deep burgundy
Orange β Golden yellow
White β Off White or TranslucentAim to order all desired items together, we only save enough flowers for the order
Unused flowers will be discarded
Disclaimer
We are not responsible for any damage to flowers due to delays in shipment. We must receive the flowers ASAP for best results, so shipping immediately using the fastest service available is necessary. If your bouquet arrives in poor condition, it may be necessary to replace some blooms with identical flowers, or to create other smaller pieces using individual petals, rather than the 6" letter.