Frequently Asked Questions
-
Ethereal Spark is based near Grand Rapids, MI, and accepts local drop-offs/pickups options for those in the area. All other flowers should be shipped through either USPS, FedEx, or UPS. All shipping instructions and procedures to follow are listed under the shipping tab! For local pickups/ drop-offs, email us at etherealartscrafts@gmail.com to make arrangements.
-
During the day of your event, make sure to handle your flowers/bouquet with care to reduce the bruising or tearing of petals. Avoid touching the flower petals and tossing the bouquet if possible. DO NOT place your bouquet in a fridge or freezer during or after your event. This will cause the flowers to wilt and mold at a faster rate, making them unable to preserve.
-
A standard bridal bouquet provides enough flowers to cover most orders, however, if you are purchasing a larger order, you can add an additional bouquet when shipping out your flowers!
-
Absolutely! Everyone deserves the chance to have their flowers preserved. Here at Ethereal Spark, we can preserve both new and old flowers. Just make sure the flowers haven’t molded and we can turn them into a beautiful timeless piece of art!
-
While most floral preservation companies take up to 1 year to deliver your finished piece, Ethereal Spark creates your precious keepsakes in about 4 months.
-
Yes, definitely! Send us an email at etherealartscrafts@gmail.com and we would be happy to help you with that.